Privacy policy

Controller: Healthy Stuff LTD trading as Test My Food Sensitivity
Contact: info@testmyfoodsensitivity.com
Data Protection Officer: Usman Dar (usman@healthystuff.com)

Information We Collect
We may collect identity and contact information (name, email, address, phone), order and payment details (processed securely by payment providers), usage and account data (device, IP address, cookies, login details), communications with us, and testing data which may include health-related special category data.

How We Use Your Data
We use your data to fulfil and process orders, deliver kits, analyse samples, provide results, communicate with you, improve our services and detect fraud, and send marketing communications if you have consented.

Samples and Test Results
Samples are used solely for analysis and destroyed once testing is complete. Test results and related personal data are retained for up to 12 months, after which they are deleted or anonymised unless longer retention is required by law.

Data Sharing
We may share your data with laboratories and testing partners, logistics and shipping providers, IT and support service providers, payment processors, and professional advisers or regulators where required by law.

International Data Transfers
Data may be transferred outside the UK and EEA. Testing is conducted only in our UK and Pakistan laboratories. Safeguards such as Standard Contractual Clauses are applied.

Security
We use appropriate technical and organisational measures including encryption, access controls, secure infrastructure, and staff training to protect your data.

Your Rights
You have rights under UK GDPR and EU GDPR including: right of access, rectification, erasure, restriction, objection, portability, and withdrawal of consent (marketing). To exercise these rights, email info@testmyfoodsensitivity.com or complete our Data Subject Rights Request Form. We will respond within one month of receipt. For complex requests we may extend this period by up to two months and will notify you if so.

Cookies
We use essential cookies to operate our website and, with consent, analytics and advertising cookies to improve services and provide personalised advertising. You can manage cookies through your browser settings or via our cookie consent banner.

Changes to this Policy
We may update this policy periodically to reflect changes in law or our operations. Updated versions will be published on our website.