The safest way to take a hair sample is to ask someone else to help you. Using your forefinger and thumb, gather 3 or 4 strands and slightly twist the hair together. This will make cutting the hair sample much more accessible and keep all the hair strand in the same...
FAQs
My hair is dyed, permed or treated; will this affect the result?
The test is completed on the hair sample composition so that no hair processing will not affect the result. However, if you would like, you can provide hair from elsewhere on the body. If this hasn’t answered your question, please reach out below!
My hair is very short, or I am bald. Can I still complete the tests?
The hair sample does not have to be from the head; we can test hair from any part of the body, including leg, arm or chest. If this hasn’t answered your question, please reach out below!
Is there anything additional to pay?
If you've purchased one of our hair testing kits, you will have to pay the postage cost back to the processing centre, which then sends the sample to the UK. We try to keep our costs as low as possible (by not sending out physical hair testing kits) so that we can...
How do I order a test?
Ordering a test is simple if you follow our four simple steps. 1, order the best test for you securely online. 2, receive instructions and your test kit through email or the post (depending on the product chosen). 3, follow the instructions to take your sample. 4,...
Where are my results?
If you have returned your test to us, and the 5-7 working days have passed from us receiving your sample, which is confirmed by email, please use the test finder at the top of this page to track where it is. We have strict lab protocols to ensure that we always return...
What if I’m not satisfied?
We pride ourselves on our 99.6% customer satisfaction rating. However, if you are not satisfied with any of our services, please contact us directly via email or LiveChat as soon as possible to assist you in resolving any issues. If this hasn’t answered your question,...
Where are the samples tested?
Samples are tested by a panel of in-house and approved testing facilities at various locations depending on demand and the location of the site you purchase from. Facilities include the UK, Pakistan and the US. Once the hair sample has been received at the testing...
How does hair testing work?
Hair testing tests a hair sample by using bioresonance feedback to detect reactions and sensitivities against known items. If this hasn’t answered your question, please reach out below!
What is Bioresonance Hair testing?
Bioresonance therapy is a complementary medicine using a device that captures and diagnoses electromagnetic signals coming from the body. Developed in the 1970s by a team of medical doctors and biophysicists, these devices are in regular use in over 26 different...