Category:
General
If you have returned your test to us, and the 5-7 working days have passed from us receiving your sample, which is confirmed by email, please use the test finder at the top of this page to track where it is. We have strict lab protocols to ensure that we always return tests within this time frame, so maybe it’s gone to your junk mail, or we have reached out with an issue. We are always available on 24/7 LiveChat to resend these tests to you or resolve any problems.
If this hasn’t answered your question, please reach out below!