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What accreditation does your hair equipment have?

Bruce Copen Laboratories follow a quality management system in accordance with AC: 2007 and are certified as a manufacturer of medical products. The MARS III is approved as a medical device class IIa in accordance with Directive 93/42/EEC. If this hasn’t answered your...

Does the hair sample need to contain the root?

The safest way to take a hair sample is to ask someone else to help you. Using your forefinger and thumb, gather 3 or 4 strands and slightly twist the hair together. This will make cutting the hair sample much more accessible and keep all the hair strand in the same...

Where is my Submission code found?

Your submission code can be found in your order confirmation email. The code will be your order number followed by -1 for a single test, -1 and -2 for a couples package, and -3 and -4 for a family. If this hasn’t answered your question, please reach out below!

Can I take my sample to the postal address?

We would recommend that mail the sample to the address, this is a postal address only so we can not say if there will be somebody there in person to receive the sample. If this hasn’t answered your question, please reach out below!

Is there anything additional to pay?

If you've purchased one of our hair testing kits, you will have to pay the postage cost back to the processing centre, which then sends the sample to the UK. We try to keep our costs as low as possible (by not sending out physical hair testing kits) so that we can...

How does hair testing work?

Hair testing tests a hair sample by using bioresonance feedback to detect reactions and sensitivities against known items. If this hasn’t answered your question, please reach out below!

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