Category:
General
We email the results within 3-5 business days of us receiving the sample at our lab.
You have sent the sample to our sample collection point. From there it is then transferred to our testing facility in the UK on our expenses.
Unfortunately, we are unable to confirm whether samples reached our sample collection point, because envelopes with samples can ONLY be opened at safe and sterile environment of our laboratory.
Sometimes it takes a little longer but usually about 10-20 days.